Sherwood Systems have over 25 years experience in delivering in one of the best support solutions in the IT industry.
Our engineers receive formal ongoing training, and because Sherwood Systems Ltd are a solutions provider, they experience a range of skills which include specifying, configuring, installing, training end users and of course problem solving.
- - Disaster Recovery.
- - Server Failover Solutions.
- - Health Check Service.
- - Hardware & Network Auditing.
- - Hardware & Network Consultancy.
- - Installation & Configuration.
- - Mobile E-mail Solutions.
- - Anti-virus Solutions.
• Fixed price contract with unlimited calls.
• Network returned to original configuration after problem.
• Call prioritisation - i.e. Server issue.
• Support can be delivered by telephone, remote log-in or site attendance.
• Customer can log calls via the web & receive progress information.
• Computerised support desk records and tracks all calls.
• Loan equipment available.